Supplier Management and Qualification

Quality begins with trusted partnerships. Our rigorous supplier management process ensures only qualified vendors are selected:

• Supplier Qualification: We thoroughly review suppliers’ credentials, including business licenses, production permits, and certifications like ISO 9001, KOSHER, HALAL and Food safety. We assess production capacity and historical performance to ensure consistent quality.
• On-Site Audits: Our team conducts detailed on-site evaluations, inspecting production facilities, equipment, quality management systems, and raw material sourcing to ensure robust manufacturing quality control.
• Supplier Rating and Elimination: Suppliers are categorized based on quality, delivery timeliness, and issue resolution. High-performing suppliers are prioritized, while those with recurring issues face discussions, suspension, or termination.

Final Product Inspection and Release Control

Preventing defective products from reaching the market is critical. Our product inspection protocols include:

• Final Quality Control (FQC): Every product, such as Lipidosome, undergoes comprehensive testing for appearance (e.g., scratches, color accuracy), functionality (e.g., encapsulation efficiency, stability), and packaging compliance (e.g., clear labeling). Sampling follows AQL standards tailored to product type and batch size.
• Third-Party Validation: For high-stakes products, we engage accredited third-party testing agencies to issue compliance reports, meeting national, industry, or regulatory standards.
• Non-Conforming Product Handling: Defective items are isolated, analyzed for root causes (e.g., raw material issues, process errors), and either reworked or scrapped to uphold product quality assurance.
• Storage and Logistics Quality Protection
• Maintaining product integrity during storage and transport is essential:
• Controlled Storage Conditions: We tailor warehouse environments to product needs, such as Lipidosome’s sensitivity to temperature or humidity, and conduct regular inventory quality checks to prevent deterioration.
• Logistics and Packaging: We use durable, shock-resistant, and moisture-proof packaging, with real-time transportation monitoring to address delays or damage, ensuring supply chain quality control.

Customer Feedback and Post-Sale Quality Tracking

Customer insights drive continuous improvement:

• Complaint Handling System: Our customer feedback system logs complaints, detailing product batch, model, and defects. We analyze causes (e.g., production or transport issues) and offer solutions like returns or repairs within set timelines.
• Quality Traceability: Using batch numbers and production records, we trace issues to specific processes or materials, implementing corrective actions like enhanced inspection protocols.
• Periodic Quality Reviews: Regular analysis of feedback and inspection data informs strategic adjustments, strengthening continuous quality improvement.

Compliance and Documentation Management

Adhering to regulations and maintaining records ensures accountability:

• Regulatory Compliance: We ensure products like Lipidosome meet local, national, and international standards (e.g., FDA, CE), conducting compliance audits to avoid risks.
• Document Archiving: All quality-related records—supplier credentials, inspection reports, production logs, and complaint resolutions—are archived for traceability and regulatory audits.

Risk Management and Continuous Improvement

To enhance our framework, we incorporate:

• Risk Assessment: We proactively identify risks in sourcing, production, or logistics, implementing preventive measures like stricter audits or advanced testing equipment.
• Employee Training: Our team receives ongoing quality control training to stay updated on industry standards, ensuring consistent execution.
• Technology Integration: We leverage automated inspection systems and data analytics to enhance accuracy in quality assurance processes.

By prioritizing quality control, supplier quality management, and product compliance, we deliver products that meet the highest standards for pharmaceutical, cosmetic, and nutraceutical applications. Trust us to provide innovative, reliable solutions with unparalleled quality.