Effective Date: 1/1/ 2025
Company Name: PURECIUM LIMITED
Registered Address: Room 509, The cloud 111 Tung chua ST, Tai kok TSUI, HONG KONG

These Terms and Conditions (hereinafter “Terms”) govern all commercial transactions between PURECIUM LIMITED (hereinafter “the Company”) and its customers. By submitting a purchase order (hereinafter “Order”) to the Company, the customer acknowledges, understands, and agrees to be bound by these Terms, which constitute a legally binding agreement between the parties.

1. Acceptance and Applicability of Terms

1.1 Submission of an Order by the customer through any means, including but not limited to written orders, email, or online systems, constitutes acceptance of these Terms.
1.2 These Terms apply to all Orders unless the Company and the customer expressly agree otherwise in a separate written agreement.
1.3 In the event of a conflict between the customer’s Order terms and these Terms, these Terms shall prevail unless the Company explicitly agrees in writing to the customer’s terms.
1.4 The Company reserves the right to update these Terms without prior notice. Updated Terms shall apply to new Orders upon publication. Customers are responsible for reviewing the latest version regularly.

2. Order Process and Confirmation

2.1 Customers shall submit Orders through the Company’s designated channels, including the following details:

• Product name, specifications, quantity, and packaging requirements
• Delivery location, shipping method, and trade terms (e.g., FOB, CIF, DDP)
• List of required documents (e.g., Certificate of Origin, Health Certificate)
• Payment method and terms
  2.2 Upon receipt, the Company will confirm Order details in writing (e.g., via email or order confirmation). Orders are binding only upon mutual confirmation. Unconfirmed Orders are not enforceable.
  2.3 Requests to amend Orders must be submitted in writing prior to production or shipment. The Company reserves the right to accept or reject amendments and may charge additional fees based on the circumstances.

3. Export Documentation Requirements

3.1 For goods exported from China, the Company provides the following standard documents by default:

• Commercial Invoice: Including product description, quantity, unit price, total price, and trade terms
• Packing List: Detailing contents, weight, and volume per package
• Bill of Lading: Sea or air waybill, depending on the shipping method
• 
  3.2 Additional documents, including but not limited to the following, must be explicitly specified in the Order:
• Certificate of Origin (e.g., China-ASEAN FORM E)
• Health Certificate
• Phytosanitary Certificate
• Aquatic Product Certificate
• Certificate of Free Sale
  

3.3 Failure to specify document requirements in the Order may result in delays, inability to provide documents, or additional costs, which shall be borne by the customer.
3.4 The Company will make reasonable efforts to assist in obtaining requested documents but is not liable for delays or failures due to unstated requirements or limitations beyond its control.

4. Bill of Lading Confirmation and Amendments

4.1 Prior to generating the final Bill of Lading, the Company will confirm details with the customer via email or written correspondence, including but not limited to:

• Consignee
• Notify Party
• Product description, quantity, and packaging
• Port details (port of loading and discharge)
• 
  4.2 Customers must confirm Bill of Lading details within 48 hours of the Company’s request. Failure to respond will result in the Company generating the Bill based on Order details, deemed approved by the customer.
  4.3 Amendments to the Bill of Lading after issuance may incur additional costs, including but not limited to fees charged by the shipping line or freight forwarder. Such costs shall be borne by the customer.
  4.4 The Company is not liable for issues arising from incorrect customer-provided information or delayed amendments, including clearance delays or cargo detention.
  
  

5. Additional Document Requests Post-Shipment

5.1 Requests for additional documents (e.g., Certificate of Origin, Health Certificate) after shipment may be infeasible due to regulatory time limits, origin country restrictions, or impractical requirements.
5.2 Any costs arising from such requests, including but not limited to document reissuance fees, shipping delays, storage fees, or customs penalties, shall be borne by the customer.
5.3 Failure to provide required documents resulting in clearance issues (e.g., confiscation or return of goods) at the destination port is the customer’s responsibility. Customers must specify all document requirements at the Order stage.
5.4 The Company will make reasonable efforts to assist with post-shipment document requests but is not liable for failures or resulting consequences.

6. Payment Terms

6.1 Customers shall make payments as specified in the Order confirmation, using the agreed method and timeline. Payment methods include:

• Telegraphic Transfer (T/T)
• Other methods, subject to the Company’s written approval

6.2 Late payments may result in:

• Suspension or cancellation of Orders
• Late payment penalties (0.5% of outstanding amount per day)\
• Legal action at the Company’s discretion
• 
  6.3 All payments shall be made in U.S. Dollars (USD) or the currency specified in the Order.
  
  

7. Delivery and Shipping

7.1 The Company will arrange shipping per the trade terms (e.g., FOB Shanghai, CIF Los Angeles) and delivery timeline specified in the Order confirmation.
7.2 Delays due to force majeure (e.g., natural disasters, port strikes, government policy changes) are not the Company’s responsibility. The Company will notify customers promptly and propose solutions.
7.3 Customers shall inspect goods within 15 business days of receipt and report any issues with quantity or packaging in writing. Failure to report within this period constitutes acceptance of goods as compliant.
7.4 For goods damaged or lost during transit, customers must file claims with the carrier or insurer within 15 business days of receipt. The Company will assist with necessary documentation.

8. Product Quality and Liability

8.1 The Company guarantees that products meet the quality standards, specifications, and international regulations (e.g., U.S. FDA 21 CFR Part 111, EU Regulation (EC) No 178/2002) specified in the Order.
8.2 Quality issues must be reported in writing with evidence (e.g., test reports, photos) within 15 business days of receipt. The Company will investigate and, if confirmed, offer returns, replacements, or refunds.
8.3 The Company is not liable for quality issues due to improper storage, transport, or use by the customer. Customers must adhere to storage conditions in the product’s Technical Data Sheet (TDS).

9. Force Majeure

9.1 The Company is not liable for failure to fulfill contractual obligations due to force majeure events, including but not limited to natural disasters, wars, pandemics, government policy changes, or port closures.
9.2 The Company will notify customers promptly of force majeure events and provide estimated impacts and solutions. Parties may negotiate Order adjustments or termination.
9.3 If force majeure persists beyond 60 days, either party may terminate the contract in writing without liability, though customers must pay for completed portions of the Order.
9.4 For goods already shipped, changes in government regulations (e.g., antidumping duties, tariffs) resulting in additional costs or clearance issues are the customer’s responsibility. If policy changes are confirmed before shipment, parties may negotiate solutions, including Order cancellation. This excludes exclusive, custom-made products (e.g., hard capsules, softgels, tablets, gummies, liposomes) that cannot be sold to other customers.

10. Intellectual Property and Confidentiality

10.1 All technical data, formulations, test reports, or other materials provided by the Company remain its intellectual property. Customers may not use or disclose such information for unauthorized purposes or to third parties.
10.2 Technical specifications or formulations provided by the customer are protected by the Company’s confidentiality obligations, except as required by law or with the customer’s written consent.

11. Governing Law and Dispute Resolution

11.1 These Terms are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.
11.2 Disputes arising from these Terms or Orders shall first be resolved through amicable negotiation. If unresolved, disputes shall be submitted to the Hong Kong International Arbitration Centre (HKIAC) under its current arbitration rules.
11.3 Arbitration shall be conducted in English, and the arbitral award is final and binding on both parties.

12. Amendments and Notices

12.1 The Company reserves the right to amend these Terms at any time. Updated Terms take effect upon publication on the Company’s website or via written notice.
12.2 All notices shall be in writing, sent via email, fax, or registered mail to the contact details specified in the Order.

13. Miscellaneous

13.1 If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions remain valid.
13.2 These Terms are provided in English.
13.3 Customers may not assign rights or obligations under these Terms or Orders to third parties without the Company’s written consent.

Contact Information

PURECIUM LIMITED
ADD: Room 509, The cloud 111 Tung chua ST, Tai kok TSUI, HONG KONG
Email: info@purecium.com
Phone: +852 3069 6821